Elements and Performance Criteria
- Monitor data and information.
- Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.
- Security equipment and systems are continually monitored for correct operation in accordance with manufacturer's instructions.
- Monitoring parameters of security equipment and systems are identified and complied with.
- Data and information is monitored on a systematic basis in accordance with assignment instructions.
- Security systems are routinely cross-checked with companion monitoring systems to ensure an accurate and reliable exchange of information.
- Faults or malfunctions in security systems are identified, corrected or reported for remedial action.
- Respond to data and information.
- Established communication channels and processes are verified with relevant persons.
- Received information is identified and verified for reliability and accuracy in accordance with organisational procedures.
- Information is received and appropriate response determined and implemented in accordance with organisational procedures.
- Responses are prioritised and comply with established monitoring parameters.
- Changing circumstances are identified and variations to response procedures are implemented in accordance with organisational procedures.
- Personal limitations in carrying out response procedures are identified and assistance is sought relevant persons in accordance with organisational procedures.
- Complete monitoring activities.
- Change of shift procedures are carried out and ensure system and monitoring continuity in accordance with organisational procedures.
- Responses are accurately documented and presented for review in accordance with organisational procedures.
- Identified faults or deficiencies in security systems are reported for remedial action in accordance with organisational procedures.
- Relevant documentation is completed and securely maintained with due regard to confidentiality.